Warranty

Innotesco Pty Ltd is proud to represent highest quality European motorcycle gear manufacturers, RUKKA, DAYTONA and SCHUBERTH locally in Australia and New Zealand. Our European suppliers take the warranty seriously and honour the terms and conditions, so do we.

We, as importer and distribution partners to RUKKA, DAYTONA and SCHUBERTH follow their manufacturer's warranty policies. In partnership with our suppliers we are proud to offer after sale services to our clients in Australia and New Zealand; to our reseller partners and their end customers. 

Assuming you purchased your product in Australia or New Zealand through Innotesco Pty Ltd reseller partners or direct from us, you can contact us with any warranty claims for assistance and after sales service.

However, if you sourced your product direct or indirect from overseas, in all warranty claims you need to contact the selling dealer. Our after sales service only applies to the products imported by Innotesco Pty Ltd.

RUKKA
Rukka warranty, any manufacturing fault or material defect will be resolved free of charge, within the warranty period subject to the following terms and conditions.
Access RUKKA manufacturer's WARRANTY policy here 
 

SCHUBERTH
Terms and Conditions shall apply to participation in the SCHUBERTH Warranty Programme
Access SCHUBERTH manufacturer's WARRANTY policy here

SCHUBERTH Warranty Claim:

When filing a warranty claim for a SCHUBERTH helmet, it's essential to provide thorough and accurate information to ensure a smooth process.

Personal Information:

• Your full name
• Contact information (address, phone number, email)

• Model name
• Serial number (how-to-find information can be found here)
• Size
• Color

• Date of purchase
• Place of purchase (store name, online platform, etc.)
• Proof of purchase (receipt or invoice)

Description of the Issue:
Provide a detailed description of the problem or defect you are experiencing with the helmet.

Include at least 4 photos of the helmet; two pictures showing the overall condition of the helmet and two pictures showing the problem area in detail.

Send all information listed to email address service@innotesco.com.au